Show Google Sheets data in Freshdesk

When an agent opens a ticket, FactBranch loads fresh customer data from your Google Sheets spreadsheet and displays it in the ticket sidebar.

Coming soon

If you tell us your email address, we'll email you immediately when FactBranch can show Google Sheets data in Freshdesk.

Companies of all sizes and from around the world love FactBranch.

Search by Freshdesk fields

  • Email address
  • Phone number
  • Custom fields

FactBranch extracts email, phone number and all custom fields from your Freshdesk data. Build a filter in FactBranch to search for rows in your spreadsheet.

Get started in 3 easy steps

1

Link FactBranch to your Google spreadsheet

Our setup wizard helps you connect to your spreadsheet.

2

Build a dynamic filter in FactBranch

3

Install the FactBranch app in Freshdesk

Coming soon

If you tell us your email address, we'll email you immediately when FactBranch can show Google Sheets data in Freshdesk.

FactBranch loads fresh data for every request

FactBranch runs your query every time a user opens our app in Freshdesk to get the freshest data directly from your Google Sheets spreadsheet. There are no caching or syncing intervals with FactBranch.

GDPR and CCPA ready

Coming soon

If you tell us your email address, we'll email you immediately when FactBranch can show Google Sheets data in Freshdesk.