Show GraphQL data in Zendesk Support

When an agent opens a ticket, FactBranch loads fresh customer data from your GraphQL API and displays it in the ticket sidebar.

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Zendesk Support.

Companies of all sizes and from around the world love FactBranch.

Search by Zendesk ticket fields

  • Email address
  • Phone number
  • Custom ticket fields

FactBranch extracts requester email, phone number and all custom fields from your Zendesk Support tickets. Use placeholders in your GraphQL query to access these fields in your query and construct WHERE-clauses.

Get started in 3 easy steps

1

Connect FactBranch to your GraphQL API

Our setup wizard helps you connect to your endpoint.

2

Tell FactBranch what to display in Zendesk

Write the GraphQL query and design the output.

3

Install the FactBranch app in Zendesk

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Let FactBranch push results into ticket fields

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Zendesk Support.

FactBranch loads fresh data for every request

FactBranch runs your query every time an agent opens a ticket to get the freshest data directly from your GraphQL API. There are no caching or syncing intervals with FactBranch.

GDPR and CCPA ready

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Zendesk Support.