Show GraphQL data in Zendesk Chat

When an agent opens a chat, FactBranch loads fresh customer data from your GraphQL API and displays it in the chat sidebar.

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Zendesk Chat.

Companies of all sizes and from around the world love FactBranch.

Search by Zendesk fields

  • Email address
  • Phone number
  • Custom fields

FactBranch extracts email, phone number and all custom fields from your Zendesk Chat data. Use placeholders in your GraphQL query to access these fields in your query and construct WHERE-clauses.

Get started in 3 easy steps

1

Connect FactBranch to your GraphQL API

Our setup wizard helps you connect to your endpoint.

2

Tell FactBranch what to display in Zendesk

Write the GraphQL query and design the output.

3

Install the FactBranch app in Zendesk

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Zendesk Chat.

FactBranch loads fresh data for every request

FactBranch runs your query every time a user opens our app in Zendesk to get the freshest data directly from your GraphQL API. There are no caching or syncing intervals with FactBranch.

GDPR and CCPA ready

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Zendesk Chat.