Data sources
showWhen an agent opens a ticket, FactBranch loads fresh customer data from your data source and displays it in the ticket sidebar.
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Connect FactBranch to any of these data sources and display customer data in Freshdesk.
Companies of all sizes and from around the world love FactBranch.
FactBranch extracts email, phone number and all custom fields from your Freshdesk data. Use these fields to look up data in your data source.
Secure your place on the list today and get an invite as soon as we start the private beta for Freshdesk.
FactBranch runs your query every time a user opens our app in Freshdesk to get the freshest data directly from your data source. There are no caching or syncing intervals with FactBranch.
We never store any of your data on our servers and we provide the documentation necessary to comply with privacy laws. Learn more about how we handle your data.
Secure your place on the list today and get an invite as soon as we start the private beta for Freshdesk.