Show customer data in Freshdesk

When an agent opens a ticket, FactBranch loads fresh customer data from your data source and displays it in the ticket sidebar.

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for Freshdesk.

Use all of our integrations with Freshdesk

Connect FactBranch to any of these data sources and display customer data in Freshdesk.

Companies of all sizes and from around the world love FactBranch.

Search by Freshdesk fields

  • Email address
  • Phone number
  • Custom fields

FactBranch extracts email, phone number and all custom fields from your Freshdesk data. Use these fields to look up data in your data source.

Get started in 3 easy steps

1

Connect FactBranch to your data source

2

Tell FactBranch what to display in Freshdesk

3

Install the FactBranch app in Freshdesk

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for Freshdesk.

FactBranch loads fresh data for every request

FactBranch runs your query every time a user opens our app in Freshdesk to get the freshest data directly from your data source. There are no caching or syncing intervals with FactBranch.

GDPR and CCPA ready

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for Freshdesk.