Data sources
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When an agent opens a ticket, FactBranch loads fresh customer data from your data source and displays it in the ticket sidebar.
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Connect FactBranch to any of these data sources and display customer data in Zendesk Support.
Companies of all sizes and from around the world love FactBranch.
FactBranch extracts requester email, phone number and all custom fields from your Zendesk Support tickets. Use these fields to look up data in your data source.
Your 14-day trial is free and you don't need a credit card to sign up.
FactBranch runs your query every time an agent opens a ticket to get the freshest data directly from your data source. There are no caching or syncing intervals with FactBranch.
We never store any of your data on our servers and we provide the documentation necessary to comply with privacy laws. Learn more about how we handle your data.
Your 14-day trial is free and you don't need a credit card to sign up.
