Show customer data in Zendesk Support

When an agent opens a ticket, FactBranch loads fresh customer data from your data source and displays it in the ticket sidebar.

Get started with FactBranch and Zendesk Support

Your 14-day trial is free and you don't need a credit card to sign up.

Use all of our integrations with Zendesk Support

Connect FactBranch to any of these data sources and display customer data in Zendesk Support.

Companies of all sizes and from around the world love FactBranch.

Search by Zendesk ticket fields

  • Email address
  • Phone number
  • Custom ticket fields

FactBranch extracts requester email, phone number and all custom fields from your Zendesk Support tickets. Use these fields to look up data in your data source.

Get started in 3 easy steps

1

Connect FactBranch to your data source

2

Tell FactBranch what to display in Zendesk

3

Install the FactBranch app in Zendesk

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Let FactBranch push results into ticket fields

Helpful resources

Tutorials and documentation that help you connect FactBranch to your data source and display the results in Zendesk Support.

Start your free FactBranch trial

Your 14-day trial is free and you don't need a credit card to sign up.

FactBranch loads fresh data for every request

FactBranch runs your query every time an agent opens a ticket to get the freshest data directly from your data source. There are no caching or syncing intervals with FactBranch.

GDPR and CCPA ready

Get started with FactBranch today

Your 14-day trial is free and you don't need a credit card to sign up.