Show MongoDB data in Zendesk

FactBranch loads fresh customer data from your MongoDB database and displays it to your agents and sales reps.

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for MongoDB data in Zendesk.

MongoDB data everywhere in Zendesk

Connect FactBranch to MongoDB and display the results in any of our Zendesk app locations.

Companies of all sizes and from around the world love FactBranch.

Search by Zendesk fields

  • Email address
  • Phone number
  • Custom fields

FactBranch extracts email, phone number and all custom fields from your Zendesk data. Use placeholders in your MongoDB query to access these fields in your query and construct WHERE-clauses.

Get started in 3 easy steps

1

Connect FactBranch to your MongoDB database

Our setup wizard helps you connect to your database.

2

Tell FactBranch what to display in Zendesk

3

Install the FactBranch app in Zendesk

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Let FactBranch push query results into ticket fields

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for MongoDB data in Zendesk.

FactBranch loads fresh data for every request

FactBranch runs your query every time a user opens our app in Zendesk to get the freshest data directly from your MongoDB database. There are no caching or syncing intervals with FactBranch.

GDPR and CCPA ready

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for MongoDB data in Zendesk.