How to display data from your SQL Server database in Zendesk next to the ticket using FactBranch.
This article describes the old way of doing things in FactBranch
You are probably looking for the docs of FactBranch's new data pipeline tool - especially the article on how to connect to an SQL Server database.
This guide explains how to create a Microsoft SQL Server connection in FactBranch, how to write an SQL query in the FactBranch SQL editor, how to test the query and how to design the output you want to show to your agents in Zendesk.
Here are the three simple steps to connect FactBranch to your SQL Server database or your Azure SQL database. Start with connecting FactBranch to your SQL Server database.