Display your Postgres data in Zendesk

FactBranch displays customer data from your PostgreSQL database and helps agents answer requests faster.

No more switching tabs

Get customer info when you open the ticket.

Connect PostgreSQL

FactBranch looks for the customer in your PostgreSQL database and displays all the info you need in Zendesk.

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14-day free trial. No credit card required.

Fully customizable

Signup date, revenue, phone number, links, buttons, ...

You define what to load from your PostgreSQL database and how it’s displayed. Show account type, last login date, payment plan, customer lifetime value, link to the account management page or add a button that directly triggers an action in your backend.

Easy to configure

Set up connections with a few clicks.

Use the FactBranch config UI to connect your PostgreSQL database to Zendesk and define which fields are displayed.

Excellent support

We won’t rest until the integration is working.

Most integrations are easy to set up. But some external services need a bit of extra work. Whatever the issue or the question, the people behind support@factbranch.com will help you.


The strongest data protection on earth.

FactBranch is based in the European Union and complies with GDPR. We never store any of your data unless you explicitly tell us to. Learn more about how we handle your data.

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14-day free trial. No credit card required.