Data sources
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When an agent opens a ticket, FactBranch loads fresh customer data from your GraphQL API and displays it in the ticket sidebar.
If you tell us your email address, we'll email you immediately when FactBranch can show GraphQL data in Freshdesk.
Companies of all sizes and from around the world love FactBranch.
FactBranch extracts email, phone number and all custom fields from your Freshdesk data. Use placeholders in your GraphQL query to access these fields in your query and construct WHERE-clauses.
Our setup wizard helps you connect to your endpoint.
Write the GraphQL query and design the output.
If you tell us your email address, we'll email you immediately when FactBranch can show GraphQL data in Freshdesk.
FactBranch runs your query every time a user opens our app in Freshdesk to get the freshest data directly from your GraphQL API. There are no caching or syncing intervals with FactBranch.
We never store any of your data on our servers and we provide the documentation necessary to comply with privacy laws. Learn more about how we handle your data.
If you tell us your email address, we'll email you immediately when FactBranch can show GraphQL data in Freshdesk.
