Show GraphQL data in Freshdesk

When an agent opens a ticket, FactBranch loads fresh customer data from your GraphQL API and displays it in the ticket sidebar.

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Freshdesk.

Companies of all sizes and from around the world love FactBranch.

Search by Freshdesk fields

Email address
Phone number
Custom fields

FactBranch extracts email, phone number and all custom fields from your Freshdesk data. Use placeholders in your GraphQL query to access these fields in your query and construct WHERE-clauses.

Get started in 3 easy steps

Connect FactBranch to your GraphQL API

Our setup wizard helps you connect to your endpoint.

Tell FactBranch what to display in Freshdesk

Write the GraphQL query and design the output.

Install the FactBranch app in Freshdesk

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Freshdesk.

FactBranch loads fresh data for every request

FactBranch runs your query every time a user opens our app in Freshdesk to get the freshest data directly from your GraphQL API. There are no caching or syncing intervals with FactBranch.

GDPR and CCPA ready

We never store any of your data on our servers and we provide the documentation necessary to comply with privacy laws. Learn more about how we handle your data.

Coming soon

Secure your place on the list today and get an invite as soon as we start the private beta for GraphQL data in Freshdesk.