FactBranch loads fresh customer data from your data source and displays it to your agents and sales reps when they open a ticket or look at a contact.
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Wherever your data is, we've got you covered. Query your SQL database, a spreadsheet or any RESTful API. Build data pipelines in FactBranch and either connect data sources with each other or show customer data to your team in Zendesk.
FactBranch has Zendesk apps for all locations. You install these apps directly from the Zendesk marketplace and no development work is needed on your end. Want to show customer data to your team? Perfect! Connect FactBranch to your data source, install our Zendesk app and you'll have something to show for within a few minutes.
Build clean user interfaces for your Zendesk Support tickets or Zendesk Sell deals. Let FactBranch generate a graphical user interface based on your data or build your own GUI using HTML. Setup only takes a few minutes from start to finish.
Whatever data you want to display in Zendesk, we have a video guide and a blog post walking you through the setup process step by step. Learn how to connect Zendesk to:
Your 14-day trial is free and you don't need a credit card to sign up.
FactBranch's data pipelines are the easiest way to connect multiple data sources. Query your database, APIs or spreadsheets. Either use a single source or collect data from multiple sources. Write your results to another API or display them in one of our apps.
Whatever you're building, with our visual flow editor it takes seconds and no coding is required.
Here are the three key features of our privacy and security strategy. First of all, we minimize the amount of data we store. The little data we have to persist is treated as securely as possible. And finally, we strive to align this with GDPR and other privacy regulations.
At FactBranch, we believe that your data is your data and nobody else's. That's why we don't store or cache any of your data by default. Only if you explicitly activate “record requests”, will we record data that passes through FactBranch.
The core design of FactBranch makes it easy to comply with data privacy laws. Should you be subject to GDPR or CCPA, we provide documents like a list of sub-processors and a data processing agreement. Learn more about how we handle your data in our privacy policy.
FactBranch is committed to providing the highest level of privacy and security for our customers. That's why we've chosen to host on Google Cloud. Not only is all data encrypted at rest and in transit, it is also distributed for availability and reliability. Google Cloud’s processes undergo independent audits, including ISO/IEC 27001/27017/27018/27701 and SOC 1/2/3.
Your 14-day trial is free and you don't need a credit card to sign up.
